Engagement Manager

About Blue Shield of California Foundation

Blue Shield of California Foundation (the Foundation) is one of the largest healthcare grantmaking organizations in California. The mission of the Foundation is to improve the lives of all Californians, particularly the underserved, by making health care accessible, effective and affordable, and by ending domestic violence.  In 2017, the Foundation awarded over $25 million in grants to nonprofit organizations, and conducted strategic research and program development.

Position Description

The Engagement Manager guides the development and delivery of complex projects through the Foundation’s project life cycle, with an eye toward effective staff engagement, organizational learning, staff skill development and continuous improvement. In this role, the Engagement Manager’s primary responsibility will be to manage and coordinate organization-wide projects sponsored or led by members of the Foundation’s Executive Team. The Engagement Manager will keep a finger on the pulse of the organization, identifying opportunities to increase collaboration and enhance internal communication in ways that promote high levels of engagement from all staff. 

Principal duties and responsibilities:

Operations and Administration

  • Collaborative Leadership: Provides direct project management for high-priority efforts that draw from contributions across the organization, including projects led or sponsored by the Foundation’s Executive Team, including support for regular discussions with Trustees, and annual projects which might include organizational goal-setting. Coordinates work streams to remove competing demands, creating efficiencies by looking for opportunities to share data and or work across teams.   
  • Project Design: Supports development and implementation of project plans across the organization with a focus on creating leaner and more efficient ways of working, particularly for projects that touch many staff with different reporting relationships. Ensures that project objectives, timelines and required skills are clear in order to inform project resourcing decisions.  As needed, the Engagement Manager will partner with management staff within the Foundation to recommend flexible pathways – including staff development opportunities – to resource high-priority Foundation projects, and ensure that projects are effectively handed over to team(s) for execution.
  • Staff Engagement: Understands the complex nature of Foundation projects, keeping a finger on the pulse of the organization, recommending approaches to engage both individuals and teams in ways that promote greater understanding of our organizational goals. Utilizes clear and streamlined approaches to support cross-functional team engagement in project work. Elevates opportunities for organizational learning and growth, and implements staff-wide opportunities for skill development.
  • Project Prioritization: Provides guidance and leadership across the Foundation, to ensure continued alignment between individual projects and organizational priorities. In this role, the Engagement Manger will maintain a clear understanding of staff project assignments and guide regular sessions with the Foundation’s management team to ensure alignment between Foundation staff time and organizational priorities.
  • Internal Communications: Leads internal communication efforts, developing approaches designed to increase staff understanding of organizational priorities through use of clear, transparent communication methods.  Designs methods to share project objectives and achievements across the organization, increasing the depth of knowledge and connection of staff to our project work.  


Minimum Education & Experience Requirements: 

  • A minimum of bachelor's degree (or equivalent) is required.
  • A minimum of five years of prior project management experience is required.
  • Limited travel required.


  • A minimum of three years working directly with senior-level executives and managing several high-priority projects at once.
  • Demonstrated ability to develop personal knowledge base in areas that promote organizational growth, with ability to introduce new skills and concepts to the broader team. 

Knowledge and Skills: 

  • Passion for the Foundation’s mission is essential and knowledge of health and/or social services is preferred.
  • Proven ability to manage complex projects in collaboration with multiple points of contact, including in-house staff, consultants, and other outside vendors.
  • Excellent organization and project management skills, with demonstrated ability to break large, complex projects down into manageable pieces.
  • Knowledge and ability to establish collaborations and strategic partnerships to support effective cross-functional team work.
  • Ability to effectively work with and provide counsel to peers, senior management, leadership teams, and advisory groups.
  • Strong organizational skills, detail-oriented, and able to handle and prioritize multiple projects.

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.

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