Methodological Appendix: Community Clinic Case Studies

In 2010, Blue Shield of California Foundation engaged LFA Group: Learning for Action to study the extent to which specific core capacities (collaboration, financial health, and professional development) affect access to care and quality of care in California’s community clinics. Results of this study are presented in three case studies (one addressing each core capacity), and an executive summary that presents results across the cases. This appendix provides background information on the study, an overview of its design, and its limitations. It also describes the central factors studied (core capacities, access to care, and quality of care), case selection, data collection methods, and the basis from which inferences are drawn.